As a patient you have the right to:
- Join the practice of your choice in the area where you live following acceptance by the practice.
- Access the practice information booklet which provides information on the practice including times of consultations.
- Access an urgent appointment as quickly as is required to deal with your symptoms.
- Receive clear information about your treatment.
- Participate in discussions about your treatment during your visit.
- Privacy.
- Be treated with dignity and respect.
- Make a comment or complaint if you are not happy.
- See your GP medical records following a request to the practice.
Suggestions and Complaints
The Practice has developed a policy for complaints and welcomes suggestions.